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Guidelight Health

Admissions Specialist, PHP/IOP (PST)

Guidelight Health · Remote (PST/MST Only)

Posted 16 days ago

or apply directly on Guidelight Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Guidelight Health's roles stay open a median of 57 days
Reposted
No
Salary listed
No
2% of Guidelight Health's roles list one
Ghost-job risk at Guidelight Health
high
29 stale, 2 reposted of 46 open
Hiring momentum
52 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Guidelight Health's own greenhouse board since 2026-08-03. Full hiring picture for Guidelight Health.

About this role

The Admissions Specialist at Guidelight Health plays a vital role in the Central Intake team, serving as a primary contact for prospective clients and referral partners. This position involves engaging with clients who may be in crisis, conducting structured screenings, educating them about PHP and IOP programs, and ensuring a smooth transition to care. The role requires strong communication skills, the ability to manage high call volumes, and a commitment to maintaining a high-quality client experience.

Our read on this posting3.4out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guidelight Health as an employer.

What you need

  • Bachelor’s degree in healthcare, social work, human services, psychology, or a related field
  • 2–3+ years of experience in a high-volume, front-line healthcare, behavioral health, substance use, patient access, intake, admissions, triage, or healthcare contact-center environment
  • Working knowledge of insurance coverage, including the ability to verify eligibility and benefits, explain coverage and out-of-pocket costs, and identify potential insurance or financial barriers to care
  • Demonstrated experience interacting with individuals in emotionally sensitive, complex, urgent, or high-pressure situations
  • Strong communication and interpersonal skills, with the ability to build rapport while maintaining structure and direction in a conversation
  • Strong judgment and clinical curiosity, with the ability to recognize when additional information or escalation is warranted while maintaining the boundary between screening and clinical assessment

Nice to have

  • Experience in behavioral health intake and admissions
  • Experience in substance use disorder (SUD) admissions
  • Experience in emergency department or crisis-line triage
  • Experience in hospital patient access
  • Experience in behavioral health or healthcare contact centers

What you get

  • Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance
  • Responsible PTO policy allowing employees to take time as needed
  • 401(k) with company match
  • All licensing fees covered, including opportunities for cross-licensure
  • Annual stipend for tuition reimbursement, ongoing education, or CEUs
  • Structured clinical supervision toward licensure for pre-licensed clinicians and best-in-class supervision for all clinicians

Worth weighing

  • Remote position limited to PST/MST time zones
  • Role involves high call volumes and managing multiple active cases
  • No clinical licensure required, but strong judgment and communication skills are essential
  • The company is newly launched, which may involve evolving processes and expectations

Summarised from Guidelight Health's posting. Read the full original.

Listed by Guidelight Health on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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