or apply directly on GROWE's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days GROWE's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 0% of GROWE's roles list one
- Ghost-job risk at GROWE
- moderate 5 stale, 1 reposted of 21 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from GROWE's own greenhouse board since 2026-08-03. Full hiring picture for GROWE.
About this role
The VIP Customer Support role involves analyzing communications handled by support agents and account managers, providing personalized support to high-value clients, and being their main point of contact. The position requires building strong relationships with clients, handling inquiries and escalations, and maintaining knowledge of various brand offerings while meeting performance KPIs. The role also includes working flexible schedules and providing 24/7 support, including night shifts.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GROWE as an employer.
What you need
- Previous experience in customer support
- Ability to provide personalized, high-quality support to VIP customers
- Experience working with VIP customers or high-value clients
Nice to have
- Experience in the gambling industry
Worth weighing
- 24/7 support including night shifts may affect work-life balance
- Role requires flexibility and adaptability to changing workloads
Summarised from GROWE's posting. Read the full original.
Listed by GROWE on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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