or apply directly on Groupon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days Groupon's roles stay open a median of 50 days
- Reposted
- No
- Salary listed
- No 26% of Groupon's roles list one
- Ghost-job risk at Groupon
- high 21 stale, 1 reposted of 38 open
- Hiring momentum
- 44 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Groupon's own greenhouse board since 2026-08-03. Full hiring picture for Groupon.
About this role
As a Customer Experience Project Manager at Groupon, you will own transformation streams aimed at improving customer interactions through AI and automation. Your role involves diagnosing issues, creating delivery plans, and ensuring cross-functional teams meet their commitments while tracking progress against key performance indicators. You will communicate risks and updates to stakeholders and drive the adoption of AI solutions in operational processes.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Groupon as an employer.
What you need
- 2–4 years of project or programme management experience in tech, e-commerce, or high-growth operations
- Demonstrated ability to manage cross-functional projects end-to-end with measurable outcomes
- Data-literate: ability to interrogate datasets, build business cases, and track metrics independently
- Hands-on AI and automation experience with at least one AI-assisted or automated workflow
- Assertive communicator: ability to clearly name problems and push back when needed
- Fluent in English (written and spoken)
Nice to have
- Experience in e-commerce, marketplace, or platform businesses
- Familiarity with Customer Experience and Sales contexts
- Experience with data visualisation tools (Tableau, Looker, or similar)
- Formal PM certifications (PMP, PRINCE2) are not required or prioritised
Worth weighing
- No relocation support offered for this position
- Role is individual contributor with no direct management responsibilities
- Fast-paced environment where speed is prioritized over perfection
- Focus on AI and automation may require a strong technical understanding
Summarised from Groupon's posting. Read the full original.
Listed by Groupon on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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