Gridware

Customer Success Manager

Gridware · Remote

Posted about 3 months ago

or apply directly on Gridware's site. We never take the application ourselves.

Is this posting real?

This role has been open
83 days
Gridware's roles stay open a median of 86 days
Reposted
No
Salary listed
No
0% of Gridware's roles list one
Ghost-job risk at Gridware
high
24 stale, 0 reposted of 24 open
Hiring momentum
30 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Gridware's own lever board since 2026-08-04. Full hiring picture for Gridware.

About this role

The Customer Success Manager at Gridware will manage and grow relationships with utility customers, ensuring they derive maximum value from the company's grid management solutions. This role involves understanding customer needs, educating stakeholders on product capabilities, and leading initiatives such as use case development and pilot program design.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gridware as an employer.

What you need

  • Experience in customer success or account management
  • Strong understanding of utility customer needs
  • Ability to educate stakeholders on technical solutions
  • Experience in developing use cases and success metrics

What you get

  • Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
  • Paid parental leave
  • Alternating day off (every other Monday)
  • “Off the Grid”, a two week per year paid break for all employees
  • Commuter allowance
  • Company-paid training

Worth weighing

  • Must be located in CA or TX for this role
  • Role involves a strong technical understanding of grid monitoring and fault detection
  • Focus on building long-term partnerships may require significant relationship management skills

Summarised from Gridware's posting. Read the full original.

Listed by Gridware on their lever job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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