or apply directly on Glossier's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Glossier's roles stay open a median of 39 days
- Reposted
- No
- Salary listed
- No 65% of Glossier's roles list one
- Ghost-job risk at Glossier
- high 12 stale, 2 reposted of 26 open
- Hiring momentum
- 37 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Glossier's own greenhouse board since 2026-08-03. Full hiring picture for Glossier.
About this role
As a Key Lead at Glossier, you will support the store's leadership team in creating exceptional customer and employee experiences while fostering an inclusive and equitable work environment. Your role will involve team leadership, customer experience management, and business operations, with a strong emphasis on communication and collaboration. You will spend your time on the sales floor, engaging with both customers and team members, and ensuring operational standards are met.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Glossier as an employer.
What you need
- 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
- Experience in promoting and supporting a people-first employee culture.
- Demonstrated ability to employ outstanding communication practices.
- Proven ability to motivate and inspire teams.
- Desire and willingness to roll up your sleeves and jump in when needed.
- Passion for building exceptional customer and employee experiences.
Nice to have
- Skilled in executing customer service and operational efficiencies.
Worth weighing
- No specific salary range provided, only a general estimate.
- The role requires a flexible schedule, which may impact work-life balance.
Summarised from Glossier's posting. Read the full original.
Listed by Glossier on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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