IT Operations and Support Engineer
Globalstrategygroup · Washington, DC
Posted 7 days ago · $ 75,000 to $85,000
or apply directly on Globalstrategygroup's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Globalstrategygroup's roles stay open a median of 7 days
- Reposted
- No
- Salary listed
- Yes 100% of Globalstrategygroup's roles list one
- Ghost-job risk at Globalstrategygroup
- low 0 stale, 0 reposted of 1 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Globalstrategygroup's own lever board since 2026-08-04. Full hiring picture for Globalstrategygroup.
About this role
The IT Operations & Support Engineer at Global Strategy Group will be the primary technology resource for employees, providing hands-on technical support in a cloud-based environment. Responsibilities include troubleshooting hardware and software issues, managing endpoint deployments, administering user accounts, and contributing to IT service improvements. The role requires strong customer service skills and a proactive approach to problem-solving, with opportunities for broader exposure to IT operations.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Globalstrategygroup as an employer.
What you need
- Strong technical troubleshooting skills
- Exceptional customer service skills
- Experience in a cloud-based environment
- Ability to manage endpoint deployments
- Experience administering user accounts
What you get
- Base salary between $75,000 to $85,000
- Eligibility for a discretionary bonus
- Medical, vision, and dental insurance
- Paid parental leave
- Generous time off and holidays
- 401k with employer match
Worth weighing
- No specific mention of technologies used in the cloud environment
- Role involves frontline support which may limit exposure to advanced IT operations
Summarised from Globalstrategygroup's posting. Read the full original.
Listed by Globalstrategygroup on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.