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Glean

AI Success Manager (US West Customer Hours)

Glean · Bangalore, India

Posted about 2 months ago

or apply directly on Glean's site. We never take the application ourselves.

Is this posting real?

This role has been open
54 days
Glean's roles stay open a median of 55 days
Reposted
No
Salary listed
No
76% of Glean's roles list one
Ghost-job risk at Glean
high
86 stale, 1 reposted of 116 open
Hiring momentum
156 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Glean's own greenhouse board since 2026-08-03. Full hiring picture for Glean.

About this role

As an AI Success Manager at Glean, you will be the primary post-sales contact for customers, ensuring successful implementations and ongoing engagement with the AI platform. Your role involves leading new customer deployments, managing project timelines, and collaborating with various teams to drive customer success and satisfaction. You will also monitor deployment progress, identify risks, and contribute to process improvements.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Glean as an employer.

What you need

  • 3–5 years of experience in technical deployment, implementation management, technical customer success, or technical account management of SaaS products for enterprise customers
  • Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices
  • Familiarity with cloud platforms (AWS, GCP, or Azure) and related services
  • Excellent analytical and problem-solving skills
  • Strong organizational, project management, and communication abilities
  • Proven experience serving enterprise clients in strategic, consultative, and tactical roles

Worth weighing

  • Role requires working US West hours
  • Compensation details are not explicitly stated and may vary based on several factors
  • The role is hybrid, requiring 4 days a week in the Bangalore office
  • AI fluency is emphasized as a core competency for the role

Summarised from Glean's posting. Read the full original.

Listed by Glean on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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