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Glean

AI Success Manager (US East Customer Hours)

Glean · Bangalore, India

Posted about 2 months ago

or apply directly on Glean's site. We never take the application ourselves.

Is this posting real?

This role has been open
54 days
Glean's roles stay open a median of 55 days
Reposted
No
Salary listed
No
76% of Glean's roles list one
Ghost-job risk at Glean
high
86 stale, 1 reposted of 116 open
Hiring momentum
156 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Glean's own greenhouse board since 2026-08-03. Full hiring picture for Glean.

About this role

As an AI Success Manager at Glean, you will be the primary post-sales contact responsible for ensuring the health of the platform and leading successful customer implementations. Your role involves managing the deployment process, providing strategic guidance, and collaborating with various teams to enhance customer engagement and satisfaction. You will also monitor progress and drive improvements in onboarding processes and best practices.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Glean as an employer.

What you need

  • 3–5 years of experience in technical deployment, implementation management, technical customer success, or technical account management of SaaS products for enterprise customers
  • Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices
  • Familiarity with cloud platforms (AWS, GCP, or Azure) and related services
  • Excellent analytical and problem-solving skills
  • Strong organizational, project management, and communication abilities
  • Proven experience serving enterprise clients in strategic, consultative, and tactical roles

Worth weighing

  • Role requires working US East hours, which may affect work-life balance in Bangalore
  • Compensation details are vague and depend on various factors
  • The job involves a hybrid work model, requiring 4 days a week in the office
  • No specific benefits listed, only a mention of potential variable compensation and equity

Summarised from Glean's posting. Read the full original.

Listed by Glean on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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