Girlswhocode

Manager, Program Operations and Community Support

Girlswhocode · New York City

Posted 16 days ago

or apply directly on Girlswhocode's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Girlswhocode's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Girlswhocode's roles list one
Ghost-job risk at Girlswhocode
low
0 stale, 0 reposted of 4 open
Hiring momentum
4 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Girlswhocode's own lever board since 2026-08-04. Full hiring picture for Girlswhocode.

About this role

The Manager of Program Operations and Community Support will oversee operational strategies related to participant and community support, manage support workflows, and lead a team of Inbound Support Specialists and community moderators. This role involves enhancing quality and consistency in program operations, managing escalations, and implementing knowledge management practices, all while ensuring alignment with Girls Who Code's mission.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Girlswhocode as an employer.

What you need

  • Experience managing remote teams
  • Strong communication skills
  • Customer service orientation
  • Ability to spot inefficiencies and integrate feedback into solutions
  • Experience in project management
  • Self-directed and resourceful

Nice to have

  • Experience leading the adoption of new technical systems

Worth weighing

  • Hybrid role requiring 2 in-office days per week
  • No salary listed
  • Company emphasizes diversity and inclusion, which may appeal to candidates seeking a supportive work environment

Summarised from Girlswhocode's posting. Read the full original.

Listed by Girlswhocode on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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