or apply directly on GFiber's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days GFiber's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- Yes 83% of GFiber's roles list one
- Ghost-job risk at GFiber
- high 41 stale, 8 reposted of 94 open
- Hiring momentum
- 150 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from GFiber's own greenhouse board since 2026-08-03. Full hiring picture for GFiber.
About this role
The Senior Service Delivery Specialist at GFiber will focus on enhancing IT support services for internal users and external clients. Responsibilities include leading and mentoring junior team members, improving IT service management processes, and ensuring high user satisfaction through effective incident resolution and communication with stakeholders. This role also involves managing relationships with external service providers and driving operational excellence aligned with organizational goals.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GFiber as an employer.
What you need
- Bachelor’s degree in Information Technology, Computer Science, Business, or related field
- 7 years of experience in IT support or service management
- Experience mentoring junior IT Support Engineers
- Proven experience supporting Mobile Devices and/or Laptops
- Experience with systems and tools, such as Okta, ServiceNow, Jira, Chrome and Mac
Nice to have
- Ability to use written and verbal communication to explain fixes and ideas to technical and non-technical audiences
- Ability to work with cross functional teams to deliver projects and complete other tasks
- Proven experience at fast pace Support Desk operations
What you get
- Base salary range between $140,000 - $204,200
- Bonus
- Cash award
- Benefits
Worth weighing
- Role not eligible for immigration sponsorship
- Salary range varies by location and will be discussed during the hiring process
Summarised from GFiber's posting. Read the full original.
Listed by GFiber on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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