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G-P

Senior Director – Global Shared Services

G-P · Ireland (Remote-First)

Posted 7 days ago

or apply directly on G-P's site. We never take the application ourselves.

Is this posting real?

This role has been open
7 days
G-P's roles stay open a median of 7 days
Reposted
No
Salary listed
No
18% of G-P's roles list one
Ghost-job risk at G-P
high
36 stale, 0 reposted of 77 open
Hiring momentum
98 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from G-P's own greenhouse board since 2026-08-03. Full hiring picture for G-P.

About this role

The Senior Director – Global Shared Services will lead the transformation and scaling of G-P's global service delivery engine, focusing on customer onboarding and support across various products. This role involves collaborating with cross-functional teams to enhance operational efficiency, manage escalations, and develop a high-performing global team. The position requires a strategic approach to optimize customer experience and operational health through analytics and automation.

Our read on this posting3.8out of 5
benefits
4/5
freshness
5/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of G-P as an employer.

What you need

  • 12+ years of progressive leadership experience in Global Shared Services, Technical Customer Support, Customer Onboarding, or Operations Management within SaaS or technology environments
  • Proven track record of leading customer onboarding, technical implementations, and 1:Many scaled customer enablement programs
  • Demonstrated experience building and scaling multi-tiered technical support organizations
  • Hands-on experience leveraging modern AI, data, and automation tools to optimize workflows and data analysis
  • Experience serving as an operational feedback mechanism to CPO/Product teams
  • Proven capability designing multi-tier support models for SMB/Enterprise accounts and resolving high-stakes executive client escalations

Nice to have

  • Prior leadership experience within Employer of Record (EOR), HR Technology, global mobility, immigration, or contractor management industries
  • Understanding of global HR frameworks, multi-jurisdiction compliance, and international labor operations

What you get

  • Generous paid parental leave
  • Flexible time off
  • Spending accounts
  • Medical insurance
  • Dental insurance
  • Vision insurance

Worth weighing

  • No specific salary range mentioned for non-sales roles beyond the base salary and bonus eligibility
  • The role involves significant leadership responsibilities across multiple regions and teams, which may require extensive travel or time zone management
  • The position is remote-first, which may impact team dynamics and communication

Summarised from G-P's posting. Read the full original.

Listed by G-P on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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