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Fresh Prints

Guest Communications Coordinator

Fresh Prints · India & The Philippines (Remote)

Posted 22 days ago

or apply directly on Fresh Prints's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Fresh Prints's roles stay open a median of 37 days
Reposted
No
Salary listed
No
22% of Fresh Prints's roles list one
Ghost-job risk at Fresh Prints
high
17 stale, 6 reposted of 41 open
Hiring momentum
72 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Fresh Prints's own greenhouse board since 2026-08-03. Full hiring picture for Fresh Prints.

About this role

The Guest Communications Coordinator at Frontier will manage mass guest outreach for boutique events and artist tours, focusing on email, SMS, and app notifications. This role involves drafting communications, ensuring quality control, and acting as the primary contact for urgent updates during events. The position requires strong attention to detail and the ability to handle multiple requests in a fast-paced environment.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fresh Prints as an employer.

What you need

  • 1–2 years of experience in email/SMS marketing, guest services, or customer communications (preferably in live events, hospitality, or entertainment)
  • Excellent written and spoken English fluency, with top-tier proofreading skills and an obsessive eye for detail
  • Platform familiarity with ESPs like Klaviyo, Mailchimp, or similar marketing automation tools
  • Proven reliability to handle after-hours/weekend requests and determine the right channel (email vs. SMS) under tight deadlines
  • Strong organizational skills to prioritize multiple concurrent requests, with exposure to project management software like Asana
  • Comfortable reading basic data, tracking deliverability issues, and spotting campaign anomalies

Nice to have

  • Prior experience working directly with tour management, road teams, or live event ticketing platforms
  • Deep experience in Klaviyo and advanced audience segmentation strategies

Worth weighing

  • Role requires after-hours availability for urgent communications
  • Focus is heavily on operational tasks rather than strategic planning
  • Work is primarily remote, which may affect team dynamics

Summarised from Fresh Prints's posting. Read the full original.

Listed by Fresh Prints on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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