or apply directly on Fresh Prints's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Fresh Prints's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- Yes 22% of Fresh Prints's roles list one
- Ghost-job risk at Fresh Prints
- high 17 stale, 6 reposted of 41 open
- Hiring momentum
- 72 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fresh Prints's own greenhouse board since 2026-08-03. Full hiring picture for Fresh Prints.
About this role
The Customer Service Associate at Fresh Prints is responsible for providing professional support to customers through various communication channels including email, chat, text, and phone. The role involves resolving client inquiries, maintaining documentation, and collaborating with cross-functional teams to enhance the customer experience while meeting performance metrics.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fresh Prints as an employer.
What you need
- At least 1.5 years of experience in customer support, client services, or a similar customer-facing role
- Strong written communication skills with the ability to maintain a professional brand voice
- Attention to detail and organizational ability
- Ability to manage multiple conversations simultaneously
- Basic data and system navigation skills (CRM, ticketing systems, spreadsheets)
- Ability to work independently while knowing when to escalate
What you get
- Monthly Salary: Between $550 to $700 base (depending on experience) + $80 night shift allowance
- 2-month paid Sabbatical for eligible employees
Worth weighing
- Training period requires working night shifts from 9:00 PM to 6:00 AM Philippine Time, Monday to Friday for 1-2 months
- Role is metrics-driven and fast-paced, which may not suit everyone
Summarised from Fresh Prints's posting. Read the full original.
Listed by Fresh Prints on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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