or apply directly on Fortis Fire & Safety's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Fortis Fire & Safety's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- No 0% of Fortis Fire & Safety's roles list one
- Ghost-job risk at Fortis Fire & Safety
- moderate 14 stale, 1 reposted of 41 open
- Hiring momentum
- 50 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fortis Fire & Safety's own greenhouse board since 2026-08-03. Full hiring picture for Fortis Fire & Safety.
About this role
The Customer Service Representative at Fortis Fire & Safety will manage customer communications, service dispatching, and administrative tasks. Daily responsibilities include handling client calls, dispatching service technicians, preparing invoices, and maintaining records. The role also involves providing updates to clients and collaborating with management to enhance customer satisfaction.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fortis Fire & Safety as an employer.
What you need
- High School Diploma or GED
- At least 3 years prior experience in a similar customer service/dispatcher role
- Proven ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail
- Excellent communication and interpersonal skills with a strong customer-centric approach
- Proficient in using customer service software, dispatching tools, and Microsoft Office applications
- Ability to work well under pressure in a fast-paced and dynamic work environment
Nice to have
- Prior experience in the construction or fire safety industry
- Prior experience in scheduling and dispatching drivers
What you get
- Paid vacation and sick time
- Company Paid Holidays
- Additional paid time off for life events (e.g., jury duty, bereavement)
- Competitive compensation
- 401(k) retirement plan with competitive company match
- Medical, Dental, and Vision insurance
Worth weighing
- Compensation range is $28 - $33 USD, but final pay may vary based on experience and skillset
- Role may require physical activities including lifting up to 75 lbs and working in varying climates
- Some roles may require travel and the use of personal protective equipment (PPE)
Summarised from Fortis Fire & Safety's posting. Read the full original.
Listed by Fortis Fire & Safety on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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