Loyalty Insights & Customer Analytics Manager
Foodstuffs · Foodstuffs Landing Drive, Mangere, Auckland
Posted 21 days ago
or apply directly on Foodstuffs's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Foodstuffs's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 0% of Foodstuffs's roles list one
- Ghost-job risk at Foodstuffs
- low 0 stale, 3 reposted of 25 open
- Hiring momentum
- 51 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Foodstuffs's own lever board since 2026-08-04. Full hiring picture for Foodstuffs.
About this role
The Loyalty Insights & Customer Analytics Manager at Foodstuffs will lead the analysis of customer behavior and insights for the Club+ loyalty program. This role involves optimizing customer experiences through data-driven strategies, overseeing reporting and data visualization, and managing a high-performing insights team while collaborating with various stakeholders.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Foodstuffs as an employer.
What you need
- 7+ years' experience in loyalty programme or shopper insights, behavioural analytics and customer strategy
- Strong expertise in lifecycle marketing, campaigns, offers and personalised customer engagement
- Proven ability to synthesise insights and translate data into actionable recommendations and narratives, especially leveraging first party data sources
- Experience developing high performing teams and leading cross-functional agile collaboration
- Deep understanding of data platforms, marketing technology and data-driven decision making
What you get
- Free carparking - we've got over 1,000 carparks including EV plugs
- Southern Cross health insurance
- Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
- Flexible working options, a day off on your birthday, long service leave
- Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes)
Worth weighing
- Role requires strong leadership and collaboration with senior stakeholders
- Focus on customer experience and insights may involve navigating complex environments
- No specific salary or compensation details provided
Summarised from Foodstuffs's posting. Read the full original.
Listed by Foodstuffs on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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