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Foodstuffs

Loyalty Insights & Customer Analytics Manager

Foodstuffs · Foodstuffs Landing Drive, Mangere, Auckland

Posted about 2 months ago

or apply directly on Foodstuffs's site. We never take the application ourselves.

Is this posting real?

This role has been open
57 days
Foodstuffs's roles stay open a median of 72 days
Reposted
No
Salary listed
No
0% of Foodstuffs's roles list one
Ghost-job risk at Foodstuffs
high
23 stale, 3 reposted of 25 open
Hiring momentum
51 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Foodstuffs's own lever board since 2026-08-04. Full hiring picture for Foodstuffs.

About this role

The Loyalty Insights & Customer Analytics Manager at Foodstuffs will lead the analysis of customer behavior and insights for the Club+ loyalty program. This role involves optimizing customer experiences through data-driven strategies, overseeing reporting and data visualization, and managing a high-performing insights team while collaborating with various stakeholders.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Foodstuffs as an employer.

What you need

  • 7+ years' experience in loyalty programme or shopper insights, behavioural analytics and customer strategy
  • Strong expertise in lifecycle marketing, campaigns, offers and personalised customer engagement
  • Proven ability to synthesise insights and translate data into actionable recommendations and narratives, especially leveraging first party data sources
  • Experience developing high performing teams and leading cross-functional agile collaboration
  • Deep understanding of data platforms, marketing technology and data-driven decision making

What you get

  • Free carparking - we've got over 1,000 carparks including EV plugs
  • Southern Cross health insurance
  • Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
  • Flexible working options, a day off on your birthday, long service leave
  • Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes)

Worth weighing

  • Role requires strong leadership and collaboration with senior stakeholders
  • Focus on customer experience and insights may involve navigating complex environments
  • No specific salary or compensation details provided

Summarised from Foodstuffs's posting. Read the full original.

Listed by Foodstuffs on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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