Flowcode

Customer Success Manager, Retail + CPG

Flowcode · New York

Posted 1 day ago · $100-$115k

or apply directly on Flowcode's site. We never take the application ourselves.

Is this posting real?

This role has been open
1 day
Flowcode's roles stay open a median of 62 days
Reposted
No
Salary listed
Yes
77% of Flowcode's roles list one
Ghost-job risk at Flowcode
high
7 stale, 0 reposted of 13 open
Hiring momentum
16 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Flowcode's own greenhouse board since 2026-08-03. Full hiring picture for Flowcode.

About this role

The Customer Success Manager for Retail and CPG at Flowcode will manage relationships with national retailers and consumer brands, focusing on enhancing digital engagement through various touchpoints. This role requires a blend of technical knowledge and commercial acumen to drive adoption and expansion while monitoring account health and mitigating risks. The position is hybrid, requiring in-office presence in New York City at least four days a week.

Our read on this posting4.0out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flowcode as an employer.

What you need

  • 3+ years in customer success, account management, or partnerships
  • Experience working with major retailers like Walmart, Home Depot, or Target, or with CPG brands like Kraft Heinz or AB InBev
  • Proven track record managing at-risk accounts and driving renewals
  • Strong understanding of shopper marketing, attribution, and analytics
  • Experience using CRM and CS platforms like HubSpot
  • Clear, concise communicator, comfortable presenting to senior stakeholders

Nice to have

  • Experience managing multi-brand or multi-stakeholder enterprise accounts
  • Exposure to platform migrations or complex product transitions for enterprise clients
  • Health score tooling experience

Worth weighing

  • In-office presence required at least 4 days a week in NYC
  • No specific benefits or perks mentioned in the posting
  • Salary range provided is $100-$115k OTE plus equity, but starting pay is determined by various factors

Summarised from Flowcode's posting. Read the full original.

Listed by Flowcode on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at Flowcode

All 13 open roles at Flowcode →

Apply to a Customer Success Manager, Retail + CPG position at Flowcode - Jobs near me at New York