or apply directly on Flip's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 1 day Flip's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Flip's roles list one
- Ghost-job risk at Flip
- high 9 stale, 0 reposted of 13 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Flip's own greenhouse board since 2026-08-03. Full hiring picture for Flip.
About this role
As a Senior Client Success Manager at Flip, you will be the main point of contact for enterprise clients, ensuring they derive maximum value from the product. Your responsibilities include understanding client needs, configuring the product for optimal performance, collaborating with internal teams, and building strong relationships with clients to foster trust and satisfaction. You will also analyze data to demonstrate ROI and support the implementation process throughout the client relationship.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flip as an employer.
What you need
- Minimum of 5 years of experience in Customer Success, Implementation, Solutions/Sales Engineer, or Technical support role for a SaaS company
- At least 2 years supporting enterprise level clients/customers
- Fluent in gap analysis and API endpoints
- Expert level understanding of data analysis and how to communicate the story
- Strong communication skills both in-person and virtually
- High aptitude and agency - using AI where applicable to achieve outcomes efficiently
Nice to have
- Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) and healthcare data standards (HL7, FHIR, HIPAA)
- Strong understanding of payer/provider dynamics, patient experience workflows, and healthcare compliance considerations
What you get
- Comprehensive healthcare
- Unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
- Eligible for bonus and/or commission as well as equity, in accordance with company policy
- In office 5 days/week
Worth weighing
- Final compensation may vary based on location, experience, and qualifications
- Role requires in-office presence 5 days a week
- High expectations for performance and commitment as indicated by the company's culture description
Summarised from Flip's posting. Read the full original.
Listed by Flip on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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