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Five9

Senior Platform Engineer

Five9 · Manila, Manila, Philippines (Hybrid)

Posted about 3 months ago · Previously reposted

or apply directly on Five9's site. We never take the application ourselves.

Is this posting real?

This role has been open
76 days
Five9's roles stay open a median of 80 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of Five9's roles list one
Ghost-job risk at Five9
high
123 stale, 4 reposted of 124 open
Hiring momentum
210 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Five9's own greenhouse board since 2026-08-03. Full hiring picture for Five9.

About this role

As a Senior Platform Engineer at Five9, you will lead the deployment, configuration, and optimization of cloud contact center solutions for enterprise customers. Your role involves gathering requirements, providing product training, and ensuring successful project delivery, while also mentoring junior team members and handling complex integrations. You will work closely with clients to align their business needs with Five9's offerings and manage escalated implementations requiring technical expertise.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Five9 as an employer.

What you need

  • Minimum 12 years of professional experience in a Contact Center or SaaS-related industry
  • Minimum 7 years of experience as a Contact Center Software Professional Services Consultant
  • Experience implementing Genesys, InContact/NICE or Contact Center Software Projects
  • Experience in Advanced Integration projects (Salesforce, Velocify, NetSuite, Zendesk, ServiceNow, Dynamics 365)
  • Ability to articulate and implement SSO requirements and solutions
  • Ability to translate SIP requirements to business language

Nice to have

  • Knowledge of any programming language
  • Preferably a graduate of IT or related technical course
  • Experience with Securepay or IVA
  • Experience with HookAPIs
  • Experience with Event Subscription Services (ESS)

What you get

  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan

Worth weighing

  • Customer-facing role may involve handling demanding customers and escalations
  • No specific salary information provided
  • The role requires a permanent night shift schedule which may not suit all candidates

Summarised from Five9's posting. Read the full original.

Listed by Five9 on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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