Five9

Senior Mid-Market Account Director

Five9 · United States (Remote)

Posted about 3 months ago

or apply directly on Five9's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Five9's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Five9's roles list one
Ghost-job risk at Five9
high
123 stale, 4 reposted of 124 open
Hiring momentum
210 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Five9's own greenhouse board since 2026-08-03. Full hiring picture for Five9.

About this role

The Senior Mid-Market Account Director at Five9 is responsible for managing customer relationships and developing account strategies within a defined set of existing accounts. This role focuses on establishing trust with clients, identifying new revenue opportunities, and driving upselling and cross-selling of Five9's products and services, particularly in AI offerings. The position requires up to 50% travel and emphasizes relationship selling and strategic collaboration with the Five9 team.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Five9 as an employer.

What you need

  • Minimum of 8 years of successful experience in sales, with a track record of exceeding targets
  • Experience in CCaaS and/or SaaS with agent count of 100 - 3,000
  • Ability to work independently and as part of a team in a fast-paced environment
  • Success selling at the C-level
  • Documented track record of sales excellence
  • Proven sales hunter and closer

What you get

  • Health, dental, and vision coverage, beginning on the first day of employment
  • Five9 covers 100% of the employee portion of health, dental, and vision coverage
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Access to a mental health support platform

Worth weighing

  • Role requires up to 50% travel
  • Position involves managing existing accounts rather than starting from scratch
  • Sales cycle ownership from lead generation to closure may be demanding
  • Remote work is only available for candidates outside a 30-mile radius of an office

Summarised from Five9's posting. Read the full original.

Listed by Five9 on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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