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Five9

Senior Manager, Engineering - AI Agents

Five9 · San Francisco, CA (Hybrid)

Posted about 3 months ago

or apply directly on Five9's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Five9's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Five9's roles list one
Ghost-job risk at Five9
high
123 stale, 4 reposted of 124 open
Hiring momentum
210 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Five9's own greenhouse board since 2026-08-03. Full hiring picture for Five9.

About this role

The Senior Manager, Engineering - AI Agents at Five9 will lead the development of the AI Agent software platform, focusing on creating autonomous self-service agents for customer support and sales. This role involves building and managing a high-performing engineering team, ensuring project delivery, and collaborating with cross-functional teams to enhance product quality and customer satisfaction. The position requires a blend of technical leadership and team management, with a strong emphasis on operational excellence and continuous improvement.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Five9 as an employer.

What you need

  • 3+ years experience leading or managing software engineering teams
  • 8+ years professional software development experience
  • Experience participating in hiring and helping grow engineering teams
  • 5+ years experience developing enterprise SaaS software
  • Strong background in distributed systems and modern software architectures
  • Experience or exposure to GenAI / LLM-based systems

Nice to have

  • 1+ years of experience building AI Agent platforms for CX, including voicebots, chatbots and AI assistants

What you get

  • Health, dental, and vision coverage, beginning on the first day of employment
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Access to an innovative mental health support platform

Worth weighing

  • Hybrid work model requires 3 days a week in the San Francisco office
  • No specific mention of the tech stack beyond Java or JVM-based systems
  • The role is primarily management-focused, but technical depth is still necessary

Summarised from Five9's posting. Read the full original.

Listed by Five9 on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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