Finn

Customer Retention Manager (m/w/d)

Finn · Germany

Posted 9 days ago

or apply directly on Finn's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Finn's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Finn's roles list one
Ghost-job risk at Finn
low
0 stale, 1 reposted of 27 open
Hiring momentum
47 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Finn's own lever board since 2026-08-04. Full hiring picture for Finn.

About this role

As a Customer Retention Manager in the B2C Retention Team, you will serve as the main point of contact for existing B2C customers. Your responsibilities include guiding customers through subscription renewals and follow-up bookings, providing tailored advice on options, vehicle changes, and loyalty programs to ensure they find the best mobility solutions and have an excellent customer experience.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Finn as an employer.

What you need

  • Experience in customer service or account management
  • Strong communication skills
  • Ability to understand customer needs and provide tailored solutions

Worth weighing

  • No specific salary or benefits mentioned
  • Role focused on customer retention rather than acquisition or new business development

Summarised from Finn's posting. Read the full original.

Listed by Finn on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Finn

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