PitchMeAI Jobs
FeverUp

Customer Service Agent: Portuguese (night shift)

FeverUp · Remote Spain

Posted 12 days ago

or apply directly on FeverUp's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
FeverUp's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of FeverUp's roles list one
Ghost-job risk at FeverUp
high
338 stale, 13 reposted of 622 open
Hiring momentum
928 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FeverUp's own greenhouse board since 2026-08-03. Full hiring picture for FeverUp.

About this role

As a Customer Service Agent at Fever, you will provide support to customers via email, phone, and social media, addressing inquiries and resolving issues. You will manage calls and chats, ensure accurate information is provided, handle complaints, and maintain records of customer interactions. This role requires working night shifts from 00:00 am to 8:00 am, with a focus on delivering excellent customer service and adapting to a dynamic work environment.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FeverUp as an employer.

What you need

  • Previous experience in User Support or Customer Service positions
  • High Portuguese level (oral & written) and fluent in English
  • Skilled at planning, organizing, prioritizing and executing simultaneous tasks
  • Good communication and interpersonal skills
  • Solution-oriented and reliable professional
  • Detail-oriented with excellent time-management skills

Nice to have

  • Previous experience using Zendesk

What you get

  • Home office
  • Great work environment with a young, international team
  • Possibility to receive in advance part of your salary by Payflow
  • 40% discount on all Fever events and experiences
  • Health Insurance
  • Gympass Membership

Worth weighing

  • Night shift hours may not suit everyone
  • Role involves handling customer complaints which can be challenging
  • Work may require parallel tasks with the Department of Operations

Summarised from FeverUp's posting. Read the full original.

Listed by FeverUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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