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FeverUp

Customer Service Agent: Italian (morning shift)

FeverUp · Remote Spain

Posted 12 days ago

or apply directly on FeverUp's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
FeverUp's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of FeverUp's roles list one
Ghost-job risk at FeverUp
high
338 stale, 13 reposted of 622 open
Hiring momentum
928 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FeverUp's own greenhouse board since 2026-08-03. Full hiring picture for FeverUp.

About this role

As a Customer Service Agent at Fever, you will provide support to customers via phone, email, and social media, addressing incidents and complaints to ensure a high-quality service experience. You will manage incoming communications, offer solutions, and maintain records of customer interactions while also collaborating with the Operations Department as needed. The role requires effective communication skills and the ability to adapt to a dynamic work environment.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FeverUp as an employer.

What you need

  • Previous experience in User Support or Customer Service positions
  • High Italian level (oral & written)
  • Fluent in Spanish or English
  • Skilled at planning, organizing, prioritizing and executing simultaneous tasks
  • Good communication and interpersonal skills
  • Solution-oriented and reliable

Nice to have

  • Previous experience using Zendesk

What you get

  • Home office
  • Great work environment with a young, international team
  • Possibility to receive in advance part of your salary by Payflow
  • 40% discount on all Fever events and experiences
  • Health Insurance
  • Gympass Membership

Worth weighing

  • Work schedule is fixed from 8:00 am to 4:00 pm
  • Role involves handling customer complaints and incidents which can be stressful
  • Candidates should be comfortable with a fast-paced and changing environment

Summarised from FeverUp's posting. Read the full original.

Listed by FeverUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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