or apply directly on FeverUp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days FeverUp's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of FeverUp's roles list one
- Ghost-job risk at FeverUp
- high 338 stale, 13 reposted of 622 open
- Hiring momentum
- 928 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from FeverUp's own greenhouse board since 2026-08-03. Full hiring picture for FeverUp.
About this role
As a Customer Service Agent at Fever, you will provide support to customers via phone, email, and social media, addressing incidents and ensuring high-quality communication. Your role will involve managing incoming inquiries, resolving complaints, and maintaining accurate records while working in a dynamic team environment. This position requires flexibility and the ability to adapt to changing situations, as you will also assist the Operations Department as needed.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FeverUp as an employer.
What you need
- Previous experience in User Support or Customer Service positions
- High Italian level (oral & written)
- Fluent in Spanish or English
- Skilled at planning, organizing, prioritizing and executing simultaneous tasks
- Good communication and interpersonal skills
- Solution-oriented and reliable
Nice to have
- Previous experience using Zendesk
What you get
- Home office
- Great work environment with a young, international team
- Possibility to receive in advance part of your salary by Payflow
- 40% discount on all Fever events and experiences
- Health Insurance
- Gympass Membership
Worth weighing
- Afternoon shift from 16:00 pm to 00:00 am may not suit everyone
- Role involves handling customer complaints which can be challenging
- Dynamic work environment may require quick adaptation to changes
Summarised from FeverUp's posting. Read the full original.
Listed by FeverUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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