or apply directly on FeverUp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days FeverUp's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of FeverUp's roles list one
- Ghost-job risk at FeverUp
- high 338 stale, 13 reposted of 622 open
- Hiring momentum
- 928 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from FeverUp's own greenhouse board since 2026-08-03. Full hiring picture for FeverUp.
About this role
As a Customer Service Agent at Fever, you will provide support to customers via email, phone, and social media, addressing inquiries and resolving issues. Your role includes managing calls and chats, ensuring accurate information is provided, and maintaining records of customer interactions. You will also perform parallel work for the Operations Department as needed, all while working the night shift from 00:00 to 06:00 am.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FeverUp as an employer.
What you need
- Previous experience in User Support or Customer Service positions
- High French level (oral & written)
- Fluent in Spanish or English
- Skilled at planning, organizing, prioritizing and executing simultaneous tasks
- Good communication and interpersonal skills
- Solution-oriented and reliable
Nice to have
- Previous experience using Zendesk
What you get
- Home office (100% remote position)
- Great work environment with a young, international team
- Possibility to receive in advance part of your salary by Payflow
- 40% discount on all Fever events and experiences
- Health Insurance
- Gympass Membership
Worth weighing
- Night shift hours may not suit everyone
- Role involves handling customer complaints which can be challenging
- Work may involve parallel tasks for the Operations Department
- Candidates should be comfortable with a dynamic and changing work environment
Summarised from FeverUp's posting. Read the full original.
Listed by FeverUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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