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FeverUp

Customer Service Agent: English - Morning Shift

FeverUp · Remote Spain

Posted 12 days ago

or apply directly on FeverUp's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
FeverUp's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of FeverUp's roles list one
Ghost-job risk at FeverUp
high
338 stale, 13 reposted of 622 open
Hiring momentum
928 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FeverUp's own greenhouse board since 2026-08-03. Full hiring picture for FeverUp.

About this role

As a Customer Service Agent at Fever, you will provide support to customers via phone, email, and social media, resolving daily incidents and managing customer interactions. Your role will involve handling complaints, offering solutions, and maintaining accurate records while adhering to communication guidelines. Additionally, you will support the Operations Department as needed, all while working remotely in Spain during the morning shift.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FeverUp as an employer.

What you need

  • Previous experience in User Support or Customer Service positions
  • High English level (oral & written) and fluent in Spanish or English
  • Skilled at planning, organizing, prioritizing and executing simultaneous tasks
  • Good communication and interpersonal skills
  • Solution-oriented and reliable professional
  • Incredibly detail-oriented with excellent time-management skills

Nice to have

  • Previous experience using Zendesk

What you get

  • 100% remote
  • Great work environment with a young, international team
  • Possibility to receive in advance part of your salary by Payflow
  • 40% discount on all Fever events and experiences
  • Health Insurance
  • Gympass Membership

Worth weighing

  • Work schedule is fixed from 8:00 pm to 4:00 pm, which may not suit everyone
  • Role involves handling customer complaints, which can be challenging
  • The position requires flexibility due to potential changes in tasks

Summarised from FeverUp's posting. Read the full original.

Listed by FeverUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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