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Extenteam Client Roles

Guest Services Specialist – Voice & Text Operations (PH - Manila or Cebu)

Extenteam Client Roles · Philippines

Posted 12 days ago

or apply directly on Extenteam Client Roles's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Extenteam Client Roles's roles stay open a median of 16 days
Reposted
No
Salary listed
No
0% of Extenteam Client Roles's roles list one
Ghost-job risk at Extenteam Client Roles
moderate
5 stale, 0 reposted of 22 open
Hiring momentum
41 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Extenteam Client Roles's own greenhouse board since 2026-08-03. Full hiring picture for Extenteam Client Roles.

About this role

As a Guest Services Specialist, you will be the first point of contact for guests reaching out for assistance via phone, text, or email, particularly during stressful situations related to their stay. Your role involves multitasking to handle live calls and written communications, ensuring that you listen carefully to guests' concerns, clarify issues, and provide timely resolutions while adhering to company policies. You will also log details accurately and collaborate with property managers and internal teams to address complex situations.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Extenteam Client Roles as an employer.

What you need

  • Composed and empathetic under pressure
  • Strong sense of responsibility
  • Strong communication skills
  • Accurate and fast note-taker
  • Guesty & Breezeway proficient
  • OTA background

Nice to have

  • Short-term rental experience
  • Experience within the last 6 months in OTA

Worth weighing

  • High-volume, multitasking role
  • Must be ready to start by September 14 or 21, 2026
  • Requires a stable internet connection and a quiet workspace
  • No specific salary or benefits mentioned

Summarised from Extenteam Client Roles's posting. Read the full original.

Listed by Extenteam Client Roles on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Extenteam Client Roles

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