Extenteam Client Roles

Guest Experience Liaison

Extenteam Client Roles · Philippines

Posted 14 days ago

or apply directly on Extenteam Client Roles's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Extenteam Client Roles's roles stay open a median of 16 days
Reposted
No
Salary listed
No
0% of Extenteam Client Roles's roles list one
Ghost-job risk at Extenteam Client Roles
moderate
5 stale, 0 reposted of 22 open
Hiring momentum
41 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Extenteam Client Roles's own greenhouse board since 2026-08-03. Full hiring picture for Extenteam Client Roles.

About this role

The Guest Experience Liaison will engage with guests before and after their stay to gather feedback and manage reviews, aiming to enhance guest satisfaction and prevent negative experiences. Responsibilities include making outbound calls, responding to online reviews, and providing customer support across various communication channels. The role also involves managing reservations and ensuring a positive brand representation while working independently in a remote setup.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Extenteam Client Roles as an employer.

What you need

  • Excellent spoken and written English with a neutral or minimal accent
  • Confident and natural communicator on the phone
  • Results-oriented mindset motivated by targets and KPIs
  • Positive, friendly personality with problem-solving skills
  • Prior experience in vacation rental, hospitality, or hotel reservation roles
  • Highly organized and able to work independently in a remote setup

Nice to have

  • Experience working with platforms like Airbnb, Vrbo, and Booking.com
  • Familiarity with property management systems (PMS) used in the rental or hotel industry

What you get

  • Performance-based monthly bonus of up to $150 USD
  • Remote work flexibility
  • Paid time off including vacation and sick leave
  • Company-provided HMO plan for medical services

Worth weighing

  • No specific salary range mentioned
  • Role involves handling potentially negative guest feedback
  • Requires a quiet home office setup and reliable internet connection

Summarised from Extenteam Client Roles's posting. Read the full original.

Listed by Extenteam Client Roles on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Extenteam Client Roles

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