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EPIC Brokers

Director of Business Operations and Performance

EPIC Brokers · Remote US Based

Posted about 3 months ago · $150,000 – $200,000

or apply directly on EPIC Brokers's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
EPIC Brokers's roles stay open a median of 80 days
Reposted
No
Salary listed
Yes
44% of EPIC Brokers's roles list one
Ghost-job risk at EPIC Brokers
high
115 stale, 0 reposted of 115 open
Hiring momentum
177 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from EPIC Brokers's own greenhouse board since 2026-08-03. Full hiring picture for EPIC Brokers.

About this role

The Director of Business Operations and Performance at PSG will lead the development of the business operating infrastructure that connects various operational aspects such as sales, delivery, and financial performance. This role involves building processes, frameworks, and reporting capabilities while serving as a strategic advisor to senior leadership. The position is designed as a player-coach opportunity, requiring hands-on involvement in establishing operational disciplines and improving organizational effectiveness as PSG scales its operations.

Our read on this posting4.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of EPIC Brokers as an employer.

What you need

  • 10+ years of progressive experience in Business Operations, Financial Planning & Analysis, Sales Operations, Revenue Operations, Consulting Operations, Strategy, or related business management roles.
  • Demonstrated experience supporting senior leadership teams with forecasting, planning, performance management, and strategic decision-making.
  • Strong understanding of professional services economics, resource planning, utilization management, and profitability analysis.
  • Experience developing KPI frameworks, dashboards, operating reviews, and management reporting systems.
  • Proven ability to influence across multiple business functions without direct authority.
  • Advanced analytical, financial modeling, planning, and problem-solving capabilities.

Nice to have

  • Experience within healthcare consulting, pharmacy benefit management, healthcare technology, analytics, software, or professional services environments.
  • Experience with Salesforce, Power BI, Harvest, Smartsheet, financial planning systems, and business intelligence platforms.
  • Experience designing and implementing business performance frameworks, KPI architectures, or management systems that connect commercial, operational, workforce, and financial performance.
  • Demonstrated ability to identify and operationalize meaningful business metrics that drive accountability and improve decision-making.
  • Experience developing leadership reporting that translates complex business data into actionable insights.

What you get

  • Generous Paid Time off
  • Managed PTO for salaried/exempt employees; 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women’s Coalition, EPIC Veterans Group

Worth weighing

  • The role is highly visible and requires close partnership with senior leadership, which may involve significant pressure and responsibility.
  • The position is remote, which may require strong self-management and communication skills to ensure alignment with the team.
  • The job involves building processes and frameworks from the ground up, which may be challenging in a rapidly evolving organization.

Summarised from EPIC Brokers's posting. Read the full original.

Listed by EPIC Brokers on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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