EOS

IT Support Engineer

EOS · Austin, Texas, United States

Posted 22 days ago

or apply directly on EOS's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
EOS's roles stay open a median of 34 days
Reposted
No
Salary listed
No
2% of EOS's roles list one
Ghost-job risk at EOS
high
57 stale, 17 reposted of 152 open
Hiring momentum
278 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from EOS's own greenhouse board since 2026-08-03. Full hiring picture for EOS.

About this role

The IT Support Engineer at EOS IT Solutions will be responsible for supporting, monitoring, and maintaining AV conferencing and network solutions for a global customer base. Daily tasks include troubleshooting technical issues, configuring AV control systems and audio DSP platforms, and ensuring the reliability and security of the technology infrastructure. The role also involves delivering high-quality IT and AV support services and identifying opportunities for continuous improvement.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of EOS as an employer.

What you need

  • Experience in an IT Engineer/Technician role with exposure to AV environments
  • Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.)
  • Ability to communicate clearly and effectively at all levels in the organisation and to different levels of technical ability
  • Proven ability to work and deliver effectively within defined measures of success
  • An analytical and pragmatic problem-solving focus

Nice to have

  • Degree in Information Technology, Audio Engineering, or related subject / equivalent experience
  • Recognised professional IT or AV qualifications (e.g., Crestron, Extron, Q-SYS, Biamp Tesira, Shure certifications)
  • Helpdesk experience (Freshdesk, Service Now etc)
  • Experience with the O365 suite of applications and tools
  • Experience of WAN technologies such as MPLS and site-to-site VPN

Worth weighing

  • Pay range provided is a guideline and not a guarantee of compensation
  • No specific benefits listed in the posting
  • Role involves significant hands-on work with AV technologies, which may not appeal to all IT professionals

Summarised from EOS's posting. Read the full original.

Listed by EOS on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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