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EOS

AV/VC Escalations Technical Lead

EOS · New York, New York, United States

Posted 26 days ago

or apply directly on EOS's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
EOS's roles stay open a median of 34 days
Reposted
No
Salary listed
No
2% of EOS's roles list one
Ghost-job risk at EOS
high
57 stale, 17 reposted of 152 open
Hiring momentum
278 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from EOS's own greenhouse board since 2026-08-03. Full hiring picture for EOS.

About this role

The AV/VC Escalations Technical Lead at EOS IT Solutions is responsible for providing high-level technical support for video conferencing equipment and resolving issues related to in-room technology. This role includes supervising a team of Tier 2 technicians, conducting root cause analyses, and ensuring quality service delivery while maintaining strong client relationships. The position also involves proactive planning, maintenance of hardware and software, and collaboration with various stakeholders to enhance service performance.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of EOS as an employer.

What you need

  • Excellent interpersonal, customer service, and conflict resolution skills
  • Professional written and verbal communication skills
  • Strong understanding of managed service responsibilities
  • Continuous improvement mindset
  • Self-motivated and accountable in a fast-paced environment
  • Ability to think creatively and methodically regarding technical issues

Worth weighing

  • Role involves significant client-facing responsibilities and requires strong interpersonal skills.
  • Position requires travel to various sites in the NORAM region, including Canada.
  • No specific benefits or perks mentioned in the posting.
  • Pay range provided but is described as a guideline only, not a guarantee.

Summarised from EOS's posting. Read the full original.

Listed by EOS on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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