Client Experience Manager
Envoy Global, Inc. · Chicago or Remote (US)
Posted 12 days ago · $45,000.00-$55,000.00
or apply directly on Envoy Global, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Envoy Global, Inc.'s roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- Yes 55% of Envoy Global, Inc.'s roles list one
- Ghost-job risk at Envoy Global, Inc.
- moderate 7 stale, 2 reposted of 22 open
- Hiring momentum
- 32 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Envoy Global, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Envoy Global, Inc..
About this role
As a Client Experience Manager at Envoy Global, you will be responsible for supporting clients by answering questions, resolving issues, and ensuring their needs are met. You will lead client training sessions, manage project plans, and communicate with both clients and internal teams to track project milestones. This role requires collaboration with cross-functional teams and maintaining various team materials.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Envoy Global, Inc. as an employer.
What you need
- 1-2 years of customer service experience
- Excellent customer service skills and empathy to address client needs properly
- A client first mindset to find resolution and next issue avoidance
- A keen eye for attention to detail and accuracy in responses to clients
- Excellent organizational and time-management skills
- Strong communication skills that are clear, concise, and empathetic
Nice to have
- Bachelor’s Degree or equivalent work experience preferred
- Passion and interest in immigration preferred
- Experience or knowledge of ticketing systems (Zendesk) preferred
Worth weighing
- Position is 100% remote within the United States
- Salary range is specified as $45,000.00-$55,000.00
- Role involves handling escalations and managing client expectations, which can be challenging
Summarised from Envoy Global, Inc.'s posting. Read the full original.
Listed by Envoy Global, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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