or apply directly on Elwood Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Elwood Technologies's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- No 0% of Elwood Technologies's roles list one
- Ghost-job risk at Elwood Technologies
- moderate 1 stale, 0 reposted of 3 open
- Hiring momentum
- 8 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Elwood Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Elwood Technologies.
About this role
The Technical Client Success Manager at Elwood Technologies will manage client relationships, ensuring their success and satisfaction with the digital asset platform. This role involves onboarding clients, translating their needs into technical specifications, and providing high-touch support while collaborating with sales to drive account growth. The position requires a blend of technical expertise and strong relationship management skills to effectively serve institutional clients in the digital asset ecosystem.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Elwood Technologies as an employer.
What you need
- 2-5 years of experience in a client-facing technical role such as Technical Account Manager, Client Success Manager, Solutions Engineer, or Sales Engineer, ideally serving institutional clients
- Demonstrated ability to solutionise client needs into tailored platform configurations and product recommendations
- Strong relationship management skills with the ability to build trust and credibility with institutional clients
- Solid understanding of APIs, technical integrations, and front-to-back trading system workflows
- Familiarity with financial markets and trading workflows
- Passion for blockchain, cryptocurrencies, and the digital assets landscape
Nice to have
- Existing network or relationships within the institutional digital assets space in Asia
- Previous experience in fintech, crypto trading platforms, or blockchain infrastructure providers
- Working knowledge of Python and/or SQL for basic data analysis
- Experience with customer success platforms or support ticketing systems
- Fluent/business level understanding of Mandarin
What you get
- Competitive salary and compensation packages
- Fully paid medical and discounted dental schemes for employees and their family
- Generous time off + bank holidays
- Enhanced parental leave for all employees who have been with the company for one (1) year
- Weekly Grab allowance to use in the office of up to S$75
- Discounted gym scheme
Worth weighing
- No specific salary listed
- Role involves high-pressure situations in a dynamic environment
- The position requires a blend of technical and client-facing skills, which may not suit all candidates
Summarised from Elwood Technologies's posting. Read the full original.
Listed by Elwood Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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