Earnest

Senior Manager, Collections

Earnest · Remote

Posted 16 days ago

or apply directly on Earnest's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Earnest's roles stay open a median of 45 days
Reposted
No
Salary listed
No
75% of Earnest's roles list one
Ghost-job risk at Earnest
high
7 stale, 0 reposted of 8 open
Hiring momentum
11 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Earnest's own greenhouse board since 2026-08-03. Full hiring picture for Earnest.

About this role

The Senior Manager, Collections will lead Earnest's Personal Loans collections team, focusing on building and scaling the team while managing third-party collection agency relationships. This role involves executing the collections program, ensuring compliance with regulations, and reporting on key performance indicators. The manager will also be responsible for evolving collections processes and collaborating with various departments to enhance operations.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Earnest as an employer.

What you need

  • 8+ years of experience in consumer lending collections or loan servicing
  • 5+ years in a people leadership role managing other leaders
  • Experience managing third-party collection agencies
  • Strong knowledge of collections compliance and regulatory requirements, including FDCPA
  • Strong cross-functional communication skills
  • Ability to build and scale teams and processes in an evolving environment

Nice to have

  • Experience in fintech, digital lending, or non-bank financial services
  • Experience building or scaling a collections team or program from the ground up
  • Familiarity with personal loans, student loans, or unsecured installment lending
  • Track record of collaborating with Risk, Product, or Data partners on strategic initiatives

What you get

  • Health, Dental, & Vision benefits plus savings plans
  • Mac computers + work-from-home stipend
  • Monthly internet and phone reimbursement
  • Employee Stock Purchase Plan
  • Restricted Stock Units (RSUs)
  • 401(k) plan with company match

Worth weighing

  • No specific tools or technologies mentioned for the collections processes
  • Salary range provided but may be modified in the future based on various factors
  • Role involves building processes in an evolving environment, which may present challenges

Summarised from Earnest's posting. Read the full original.

Listed by Earnest on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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