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Dynamis, Inc.

Customer Service Program Team Lead

Dynamis, Inc. · Washington, D.C.

Posted 23 days ago · $110,000-120,000

or apply directly on Dynamis, Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Dynamis, Inc.'s roles stay open a median of 58 days
Reposted
No
Salary listed
Yes
100% of Dynamis, Inc.'s roles list one
Ghost-job risk at Dynamis, Inc.
high
13 stale, 0 reposted of 22 open
Hiring momentum
22 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Dynamis, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Dynamis, Inc..

About this role

The Customer Service Program Team Lead at Dynamis, Inc. will oversee day-to-day operations on the ICE Office of Financial Management Customer Service Operations contract. Key responsibilities include leading the monthly Customer Billing Model cycle, managing team assignments and deliverables, and coordinating responses to ad-hoc tasks. The role also involves developing project plans, preparing reports, and sponsoring process improvements.

Our read on this posting3.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dynamis, Inc. as an employer.

What you need

  • 8–10 years of professional experience
  • At least 3 years overseeing project or contract operations
  • At least 3 years of federal government accounting or federal financial management experience
  • Bachelor's degree in accounting, finance, business administration, information management, IT, or computer sciences
  • PMP, FAC-P/PM Level I, or equivalent project management certification
  • Demonstrated experience leading federal projects

Nice to have

  • Direct experience supporting ICE's Office of Financial Management or another DHS CFO-aligned organization
  • Hands-on experience with cost allocation, activity-based costing, or reimbursable billing in a shared-services environment
  • Experience with FileOnQ/CMM or similar cost management/billing platforms
  • Familiarity with the DHS Financial Systems Modernization 'Cube' environment and DHS financial systems
  • Master's degree in accounting, finance, public administration, or data analytics

Worth weighing

  • Salary range is specified but actual compensation may vary based on multiple factors
  • Role requires quick response to government requests during core hours
  • Position involves significant responsibility and oversight of federal financial operations

Summarised from Dynamis, Inc.'s posting. Read the full original.

Listed by Dynamis, Inc. on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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