or apply directly on Dutch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Dutch's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Dutch's roles list one
- Ghost-job risk at Dutch
- low 0 stale, 1 reposted of 16 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Dutch's own lever board since 2026-08-04. Full hiring picture for Dutch.
About this role
The Director of Customer Experience will oversee the entire member journey at Dutch Vet, ensuring a seamless experience from sign-up through ongoing pet care. This senior leadership role involves collaboration across various departments, including operations, product, and brand, to enhance customer satisfaction and build a dedicated team focused on customer advocacy.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dutch as an employer.
What you need
- Experience in customer experience management
- Strong leadership skills
- Ability to collaborate with cross-functional teams
- Proven track record of enhancing customer satisfaction
Worth weighing
- No specific salary or compensation details provided
- Role involves significant cross-departmental collaboration which may require adaptability to different team dynamics
Summarised from Dutch's posting. Read the full original.
Listed by Dutch on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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