DoorDash India

Team Leader, Customer Experience

DoorDash India · Hyderabad, India

Posted about 2 months ago

or apply directly on DoorDash India's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
DoorDash India's roles stay open a median of 52 days
Reposted
No
Salary listed
No
0% of DoorDash India's roles list one
Ghost-job risk at DoorDash India
high
13 stale, 1 reposted of 24 open
Hiring momentum
43 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from DoorDash India's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash India.

About this role

As a Team Leader in Customer Experience at DoorDash, you will manage a team focused on delivering high-quality support to consumers, merchants, and Dashers. Your role involves overseeing daily operations, setting team goals, providing feedback, and using data to drive performance improvements. You will also act as a Subject Matter Expert, analyzing trends and coordinating workflows to meet service level agreements.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash India as an employer.

What you need

  • Bachelor’s degree or equivalent experience
  • 2+ years of people management or team lead experience
  • Ability to motivate a team and manage performance
  • Experience in process improvement
  • Experience in pulling data and using it to influence decisions
  • Knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)

Nice to have

  • Experience in the tech, restaurant, or logistics industries
  • Familiarity with working with large, diverse customer support, operations, and sales organizations
  • Flexibility to occasionally work shifts, holidays, and outside of standard schedule

Worth weighing

  • No salary or specific benefits listed
  • Role requires flexibility in scheduling
  • Fast-paced and rapidly changing environment may require adaptability

Summarised from DoorDash India's posting. Read the full original.

Listed by DoorDash India on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

More roles at DoorDash India

All 24 open roles at DoorDash India →