DKB Code Factory

CX Researcher (x,f,m) - Business Customers

DKB Code Factory · Berlin

Posted 19 days ago

or apply directly on DKB Code Factory's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
DKB Code Factory's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of DKB Code Factory's roles list one
Ghost-job risk at DKB Code Factory
high
16 stale, 4 reposted of 28 open
Hiring momentum
40 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from DKB Code Factory's own greenhouse board since 2026-08-03. Full hiring picture for DKB Code Factory.

About this role

As a CX Researcher at DKB Code Factory, you will focus on understanding and analyzing the needs of business customers in banking. Your role involves conducting qualitative and quantitative research, developing customer personas and journeys, and translating insights into actionable recommendations for various stakeholders. You will collaborate with product management, design, and marketing teams to enhance the overall customer experience.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DKB Code Factory as an employer.

What you need

  • Extensive experience in UX/CX Research, User Research, or Customer Insights with full end-to-end responsibility for projects
  • Confidence in a broad range of qualitative and quantitative methods
  • Ability to combine data, identify patterns, and derive actionable insights
  • Proven track record in B2B research, ideally in financial services or other complex industries
  • Familiarity with the full product lifecycle and collaboration across teams
  • Excellent skills in presenting, facilitating workshops, and aligning diverse stakeholders in both German and English

Worth weighing

  • No specific salary or benefits listed
  • Emphasis on team spirit and personal development, but details are vague

Summarised from DKB Code Factory's posting. Read the full original.

Listed by DKB Code Factory on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at DKB Code Factory

All 28 open roles at DKB Code Factory

Apply to a CX Researcher (x,f,m) - Business Customers position at DKB Code Factory - Jobs near me at Berlin