or apply directly on Diligent Robotics's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Diligent Robotics's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Diligent Robotics's roles list one
- Ghost-job risk at Diligent Robotics
- high 9 stale, 1 reposted of 14 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Diligent Robotics's own greenhouse board since 2026-08-03. Full hiring picture for Diligent Robotics.
About this role
The Client Success Manager is responsible for managing relationships and performance for a territory of hospital partners utilizing Moxi robot fleets. This role involves conducting leadership check-ins, analyzing utilization data, resolving issues, and driving site performance improvements. The CSM will also work closely with clinical teams to enhance adoption and identify new use cases while managing multiple accounts and contributing to the client success strategy.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Diligent Robotics as an employer.
What you need
- Comfort in a fast-paced, ambiguous environment
- Data fluency
- Executive presence
- Project management discipline
- Ownership
- Creative problem-solving and conflict resolution
Nice to have
- Client-facing account management, customer success, or consulting experience
- Track record of owning customer performance metrics and improving them
- Experience running executive business reviews and leadership check-ins
- Cross-functional project management experience
- Comfort with dashboards, spreadsheets, or BI tools for analysis and reporting
Worth weighing
- ~75% travel required
- Role involves managing multiple sites simultaneously
- Ambiguous environment with shifting priorities
- No specific salary or benefits mentioned
Summarised from Diligent Robotics's posting. Read the full original.
Listed by Diligent Robotics on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.