or apply directly on Dijital Team Pty Ltd's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Dijital Team Pty Ltd's roles stay open a median of 23 days
- Reposted
- No
- Salary listed
- No 0% of Dijital Team Pty Ltd's roles list one
- Ghost-job risk at Dijital Team Pty Ltd
- low 0 stale, 5 reposted of 33 open
- Hiring momentum
- 65 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Dijital Team Pty Ltd's own lever board since 2026-08-04. Full hiring picture for Dijital Team Pty Ltd.
About this role
The Billing and Administration Coordinator role involves providing advanced technical support, troubleshooting complex issues, and managing escalations within client environments. The position requires strong technical skills in Microsoft technologies and networking, along with excellent customer service and communication abilities. The coordinator will also contribute to the continuous improvement of IT services and maintain strong relationships with clients.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dijital Team Pty Ltd as an employer.
What you need
- 3+ years of experience in an MSP, IT support, or technical services environment
- Strong Level 2/3 troubleshooting and escalation experience
- Experience supporting Microsoft 365, Windows Server, Active Directory, and endpoint environments
- Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, VLANs, switches, and firewalls
- Experience with cloud platforms and virtualisation technologies
- Familiarity with backup, monitoring, security, and remote management solutions
Nice to have
- Experience using ConnectWise, Kaseya, or similar PSA/RMM platforms
- Relevant Microsoft, Cisco, CompTIA, or other industry certifications are highly regarded
What you get
- Get paid in Australian Dollars
- Medical insurance from day one for you + spouse (or parents if unmarried)
- Generous OPD coverage from doctor visits to all your medical needs
- Home office setup allowance to build your ideal workspace
- Internet allowance to keep you connected
- Gym & wellness allowance to stay fit and balanced
Worth weighing
- No salary listed
- Role involves significant customer interaction, which may require strong interpersonal skills
- Technical support may involve high-pressure situations with escalated incidents
Summarised from Dijital Team Pty Ltd's posting. Read the full original.
Listed by Dijital Team Pty Ltd on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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