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DigitalOcean

Senior Technical Account Manager, AI/ML

DigitalOcean · San Francisco

Posted about 3 months ago · $140,800 - $200,000

or apply directly on DigitalOcean's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
DigitalOcean's roles stay open a median of 87 days
Reposted
No
Salary listed
Yes
68% of DigitalOcean's roles list one
Ghost-job risk at DigitalOcean
high
151 stale, 1 reposted of 151 open
Hiring momentum
197 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from DigitalOcean's own greenhouse board since 2026-08-03. Full hiring picture for DigitalOcean.

About this role

As a Senior Technical Account Manager at DigitalOcean, you will serve as a strategic partner for key business customers, ensuring they receive the necessary guidance and resources to maximize their use of the cloud platform. Your role will involve technical consultation, proactive customer engagement, and cross-functional collaboration to drive customer success and growth. You will leverage your technical expertise to design tailored infrastructure solutions, conduct workshops, and advocate for customer needs within the organization.

Our read on this posting3.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigitalOcean as an employer.

What you need

  • Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
  • Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
  • Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
  • Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
  • Proven track record of successfully troubleshooting technical problems.
  • Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.

Nice to have

  • Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.
  • Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
  • Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
  • Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
  • Linux certifications (e.g., RHCSA/RHCE).

What you get

  • Salary range of $140,800 - $200,000.
  • Eligible for DigitalOcean’s annual bonus plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility.
  • Reimbursement for relevant conferences, training, and education, subject to company policy.
  • Flexible time off, local team meetups, and mental health and well-being support.

Worth weighing

  • No specific mention of remote work policies beyond the role being remote.
  • The role combines technical, leadership, and strategic elements, which may require a diverse skill set and adaptability.
  • The position involves significant customer interaction, which may not suit all candidates.
  • The company emphasizes a fast-paced environment, which may imply high expectations and workload.

Summarised from DigitalOcean's posting. Read the full original.

Listed by DigitalOcean on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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