or apply directly on DigiCert's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days DigiCert's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 1% of DigiCert's roles list one
- Ghost-job risk at DigiCert
- high 25 stale, 2 reposted of 68 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DigiCert's own greenhouse board since 2026-08-03. Full hiring picture for DigiCert.
About this role
The Technical Support Engineer at DigiCert is responsible for providing support to EMEA-based customers on the DigiCert One platform, focusing on certificate lifecycle products. Daily tasks include handling support cases via phone and email, collaborating with cross-functional teams, and contributing to the knowledge base to enhance customer support experiences.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigiCert as an employer.
What you need
- Bachelor's degree in Information Technology, Computer Science, or a related technical field, or equivalent professional experience
- 2+ years of experience in technical support within the tech industry
- Strong problem-solving skills
- Knowledge of PKI certificates
- Working knowledge of Rest API’s
- Strong oral, written and interpersonal communication skills
Nice to have
- Excellent knowledge of Microsoft products and other applicable software or applications
- Industry-related certificates are a plus (Security+, MSCE)
What you get
- Competitive compensation and comprehensive benefits package
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
- Pension, life insurance, and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
Worth weighing
- No salary listed
- Role involves significant customer interaction which may require strong interpersonal skills
- Knowledge of PKI and Rest APIs may be essential for effective problem resolution
Summarised from DigiCert's posting. Read the full original.
Listed by DigiCert on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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