or apply directly on DigiCert's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days DigiCert's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 1% of DigiCert's roles list one
- Ghost-job risk at DigiCert
- high 25 stale, 2 reposted of 68 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DigiCert's own greenhouse board since 2026-08-03. Full hiring picture for DigiCert.
About this role
As a Technical AI Strategist at DigiCert, you will be responsible for driving the AI strategy for customer support, focusing on designing and implementing AI solutions that enhance automation and improve customer experience. Your role involves collaborating with various teams to create LLM-driven workflows, analyze data to inform decisions, and ensure the responsible deployment of AI technologies while maintaining compliance with security standards.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigiCert as an employer.
What you need
- A minimum of 3+ years’ hands-on experience with LLMs, RAG, and AI workflow design
- Knowledge of support operations, ticketing systems, and CX analytics
- Technical depth in AI architecture, APIs, and enterprise integrations
- Ability to translate complex problems into simple, scalable AI solutions
- Strong background in data analytics
- Proven experience working directly with executive and senior stakeholders
Nice to have
- Degree in Artificial Intelligence, Computer Science, Data Science, Cybersecurity, Software Engineering, or related field preferred
- Knowledge of PKI technologies, certificate issuance, TLS, cryptographic standards, or digital identity systems beneficial
What you get
- Competitive compensation and comprehensive benefits package
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
- Pension, life insurance, and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
Worth weighing
- No salary listed
- The role involves significant collaboration across multiple teams, which may require strong interpersonal skills and adaptability.
- The position requires a blend of technical and strategic skills, which may be challenging for candidates with a purely technical background.
Summarised from DigiCert's posting. Read the full original.
Listed by DigiCert on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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