or apply directly on DigiCert's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days DigiCert's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 1% of DigiCert's roles list one
- Ghost-job risk at DigiCert
- high 25 stale, 2 reposted of 68 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DigiCert's own greenhouse board since 2026-08-03. Full hiring picture for DigiCert.
About this role
The Associate Support Trainer at DigiCert is responsible for designing, developing, and delivering training programs for the Customer Success Manager (CSM) team. This role involves creating engaging learning experiences, facilitating training sessions, and collaborating with subject matter experts to ensure the training content is relevant and up-to-date. The trainer will also assess training needs and manage the implementation of training programs across various regions.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigiCert as an employer.
What you need
- 2+ years of experience in client management, project management, account management, customer success, technical support, solution engineers or other customer-facing roles
- DC1 and CC proficiency (2+ years’ experience)
- Experience with service-based architecture and CI/CD practices
- Proficiency with API systems
- Strong project and time management skills
- Solid understanding of design patterns, data structures, and algorithms
Nice to have
- Customer Centric mindset, with a focus on delivering exceptional service and understanding client needs
- Tertiary qualification in information technology or work experience or CompTIA A+, CompTIA Network+ and CTT+ certifications or similar
- Proven experience designing and facilitating technical or customer-facing training programs
- Experience with CRM tools such as MS Office Suite and Salesforce
- Knowledge of Linux and Windows Server platforms
What you get
- Competitive compensation and comprehensive benefits package
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
- Pension, life insurance, and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
Worth weighing
- Role covers a global CSM team, which may involve working across different time zones
- No specific salary information provided
- The position requires a blend of technical and client management skills, which may vary in focus depending on the candidate's background
Summarised from DigiCert's posting. Read the full original.
Listed by DigiCert on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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