or apply directly on DigiCert's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days DigiCert's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 1% of DigiCert's roles list one
- Ghost-job risk at DigiCert
- high 25 stale, 2 reposted of 68 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DigiCert's own greenhouse board since 2026-08-03. Full hiring picture for DigiCert.
About this role
As an Associate Authentication Analyst at DigiCert, you will ensure the quality of validation products for the company's software. Your day-to-day tasks will include executing validation scripts, analyzing test data, and coordinating validation testing with various departments. You will also interact with customers via phone, chat, and email, addressing inquiries and documenting trends in customer interactions.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigiCert as an employer.
What you need
- High School Diploma or equivalent
- 1+ year of experience in customer service
- Comfortable working on a computer daily and conversing over the phone and through email
- Strong oral, written and interpersonal communication skills
- Proficient knowledge of Microsoft products and other applicable software or applications
- Detail-oriented with excellent organization skills
Nice to have
- Bachelors degree in IT, Computer Science, or other technical degree
- 2+ years of experience in a customer service role within the tech industry
- Excellent knowledge of Microsoft products and other applicable software or applications
- Spanish speaking
What you get
- Competitive compensation and comprehensive health, dental, and vision coverage
- Retirement savings programs with company matching (401(k) or RRSP)
- Generous paid time off, including holidays, and vacation
- Paid parental leave and family support benefits
- Life and disability coverage
- Flexible spending and health savings options (where applicable)
Worth weighing
- No salary range provided beyond the stated hourly rate
- Role may involve repetitive tasks related to validation and customer service
- The position requires strong communication skills but does not specify technical skills beyond Microsoft products
Summarised from DigiCert's posting. Read the full original.
Listed by DigiCert on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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