Associate Director, Managed Services
DelCor Technology Solutions · Silver Spring, MD or Chicago, IL
Posted 8 days ago
or apply directly on DelCor Technology Solutions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days DelCor Technology Solutions's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- No 50% of DelCor Technology Solutions's roles list one
- Ghost-job risk at DelCor Technology Solutions
- high 1 stale, 0 reposted of 2 open
- Hiring momentum
- 2 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DelCor Technology Solutions's own greenhouse board since 2026-08-03. Full hiring picture for DelCor Technology Solutions.
About this role
The Associate Director of Managed Services will lead a team of about ten consultants, focusing on client satisfaction and team performance. Responsibilities include managing schedules, conducting performance reviews, overseeing training initiatives, and ensuring adherence to service metrics. The role also involves strategic analysis of client metrics and collaboration with HR for performance management.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DelCor Technology Solutions as an employer.
What you need
- At least 5 years of progressively responsible management experience
- Strong client relations and professional communication skills
- Experience in working closely with senior management to enhance service quality and efficiency
- A proactive management style with operational flexibility
- Experience in developing, writing, and implementing best practice processes and procedures
Nice to have
- Expertise in HaloPSA and NinjaRMM
- Service Delivery Management and ITIL certifications are a plus
- Capability to develop robust technology plans for diverse client sizes
- Ability to maintain up-to-date knowledge of current technologies
What you get
- 17 Days of PTO in the First and Second Years
- PTO Increased to 23 Days After Two Years
- 10 Federal Paid Holidays and 1 Floating Holiday
- Charity PTO Day
- 401k Savings Plan + Matching
- $35 Monthly Cell Phone Benefit
Worth weighing
- No salary listed
- Role involves significant management responsibilities which may require flexibility in hours and workload
- Team size is relatively small, which may impact career growth opportunities
Summarised from DelCor Technology Solutions's posting. Read the full original.
Listed by DelCor Technology Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.