or apply directly on Defense Unicorns's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Defense Unicorns's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 26% of Defense Unicorns's roles list one
- Ghost-job risk at Defense Unicorns
- high 24 stale, 3 reposted of 50 open
- Hiring momentum
- 76 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Defense Unicorns's own greenhouse board since 2026-08-03. Full hiring picture for Defense Unicorns.
About this role
As a Technical Customer Success Manager at Defense Unicorns, you will serve as the primary post-sales success lead for key commercial accounts, building strong relationships with customers and guiding them in maximizing the value of the platform. Your role involves collaborating with engineering teams to address technical challenges, facilitating executive reviews, and proactively identifying opportunities for account growth and deeper platform adoption.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Defense Unicorns as an employer.
What you need
- Strong relationship-building skills with executive leadership and technical teams
- Experience in post-sales customer success roles
- Technical knowledge of Kubernetes-based platforms and secure software delivery principles
- Ability to troubleshoot complex deployment challenges
- Experience in developing and executing success plans for customers
- Excellent verbal and written communication skills
Nice to have
- Experience transitioning customer value delivery from services to productized approaches
- Familiarity with regulated, high-compliance deployment environments
- Experience working with platform engineering teams
- Background in cloud-native technologies (AWS, Azure, on-prem Kubernetes)
- Familiarity with open-source ecosystems
What you get
- 100% Company Paid Medical/Dental/Vision premiums
- Health Savings Account
- Life Insurance
- Disability Insurance
- 401k Retirement Plan
- Company Stock Options
Worth weighing
- Travel expectations of 10%-25% may be a consideration for work-life balance
- Role requires a dynamic individual who can adapt to evolving responsibilities
- Compensation range provided but based on candidate experience, specifics not guaranteed
Summarised from Defense Unicorns's posting. Read the full original.
Listed by Defense Unicorns on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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