Hybrid IT Support Technician II - Dallas, TX
Dedicated IT · Dallas, TX
Posted 1 day ago · $55,000 - $65,000
or apply directly on Dedicated IT's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 1 day Dedicated IT's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- Yes 60% of Dedicated IT's roles list one
- Ghost-job risk at Dedicated IT
- high 2 stale, 1 reposted of 5 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Dedicated IT's own greenhouse board since 2026-08-03. Full hiring picture for Dedicated IT.
About this role
As a Hybrid IT Support Technician II at Dedicated IT, you will provide technical support to healthcare clients, managing support tickets and resolving issues both remotely and onsite. Your role involves collaborating with team members, mentoring junior technicians, and ensuring exceptional service delivery while gaining hands-on experience with various systems and technologies.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dedicated IT as an employer.
What you need
- High School Diploma or GED
- 2-3 years in a helpdesk or similar advanced technical role
- Prior experience in a Managed Service Provider (MSP)
- Desktop Support for workstation hardware and software (Windows/Mac OS)
- O365 Administration & Troubleshooting
- Support Ticket Management using ConnectWise
Nice to have
- Previous experience in Healthcare IT
- Familiarity with troubleshooting medical software and equipment
- Experience with ConnectWise preferred
What you get
- Comprehensive Health Benefits including medical, dental, and vision coverage
- 401K with Company Match
- Generous Time Off including 8 paid company holidays and 3 weeks of paid time off
- Ongoing learning and development opportunities
- People-Focused Culture promoting work-life balance
Worth weighing
- Salary range of $55,000 - $65,000 is specified
- Role involves physical activity and lifting equipment weighing 60 pounds or more
- Onsite fieldwork is required periodically
- Healthcare IT experience is preferred but not mandatory
Summarised from Dedicated IT's posting. Read the full original.
Listed by Dedicated IT on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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