Cutover

Customer Success Manager

Cutover · New York

Posted 13 days ago · $100,000 - $120,000

or apply directly on Cutover's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Cutover's roles stay open a median of 24 days
Reposted
No
Salary listed
Yes
33% of Cutover's roles list one
Ghost-job risk at Cutover
low
0 stale, 0 reposted of 3 open
Hiring momentum
4 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cutover's own greenhouse board since 2026-08-03. Full hiring picture for Cutover.

About this role

As a Customer Success Manager at Cutover, you will support enterprise customers throughout their lifecycle, focusing on onboarding, adoption, and maximizing the value of the Cutover platform. Your role involves building strong relationships, managing multiple client projects, and using a data-driven approach to enhance account health and drive Monthly Active User growth. You will act as a trusted advisor, understanding customer strategies and recommending solutions to help them achieve their goals.

Our read on this posting4.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cutover as an employer.

What you need

  • 2-4 years of experience in a financial services customer-facing role, ideally in Customer Success
  • Entrepreneurial mindset with the ability to manage multiple client projects
  • Technically proficient with modern SaaS tools and a willingness to master the Cutover platform
  • Strong relationship-building skills across all levels of enterprise organizations
  • A balanced approach to customer success, focused on maximizing platform usage and value

What you get

  • Share Options as part of the compensation package
  • 20 days of PTO per year + public holidays
  • 3 volunteer days for charitable causes
  • Top-tier private health insurance package
  • 401k contribution plan
  • Work from home stipends

Worth weighing

  • No salary listed, but target compensation package is provided
  • Role is flexible in location but requires weekly commuting to NYC office
  • No sponsorships available for applicants
  • Focus on enterprise customers may limit exposure to other sectors

Summarised from Cutover's posting. Read the full original.

Listed by Cutover on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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