or apply directly on CTS's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days CTS's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- Yes 100% of CTS's roles list one
- Ghost-job risk at CTS
- low 0 stale, 0 reposted of 2 open
- Hiring momentum
- 5 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from CTS's own greenhouse board since 2026-08-03. Full hiring picture for CTS.
About this role
The Onsite Dispatch Technician at CTS is responsible for providing on-site troubleshooting and configuration support for clients' technical environments, including network equipment and applications. This role involves responding to service requests, performing maintenance, and collaborating with internal teams while being flexible to travel between client sites in the New York Metro area. The position also includes remote work opportunities when on-site dispatch is not required.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CTS as an employer.
What you need
- Experience with MDM's (Mobile Device Management) solutions
- Experience in WAN/LAN networking, including routing, switching, security, and load balancing
- Experience in WLAN technologies including Meraki, UniFi, and Cisco
- Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem
- Experience with Grand Stream or other Asterisk-based PBX systems
- Experience with Android, iOS, Gsuite, and Office365
Nice to have
- 2+ years of experience in a customer-facing, technical-services environment
- MSP experience in helpdesk or network operations roles
- Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS
- Knowledge of SonicWall and Meraki Firewalls
- Experience with MSP-related tools: ConnectWise, Ninja One, Addigy, PRTG and IT Glue
What you get
- Competitive compensation
- Health Insurance (medical, vision, dental)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Retirement Plan (401(k)) with company match
Worth weighing
- Requires travel in the New York Metro area
- Work hours are Monday to Friday, 5:30am–2pm EST
- Onsite dispatch may not be needed every day, allowing for remote work
- Role involves flexibility and adaptability to changing priorities
Summarised from CTS's posting. Read the full original.
Listed by CTS on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.